常见问题

打开和点击的区别

快速回答

打开信号以跟踪图像请求开始;点击信号以跟踪链接请求开始。两者都需要分类。即使没有直接的人类像素获取,可能的人类点击也可能意味着消息访问。

喜欢观看吗?

查看实际效果

阅读英文视频文字记录

Hi there! Welcome to Elite Mail Suite. Let's take a closer look at your email activity.

Waiting for an answer to a proposal? Your activity report helps you choose a thoughtful next step, with the message and its engagement in one place.

Let's start in Latest activity and search for Atlas. Search by a subject or contact you recognise, so you can find a conversation without digging through your inbox. Open Maya's message to see its individual report.

Take a look at the timeline: one likely-human open, and no clicks. Read the recipient, time, and event together. You can also download a certificate for this message. An open is a useful signal, rather than proof that someone has read every word; the certificate records the tracked activity.

Next, open Elena's privacy-protected event. Some mail services fetch images automatically to protect privacy. Notice how the privacy fetch stays separate from likely-human engagement. Keeping those events separate helps you avoid following up just because a background service loaded an image.

Now open Email tracking and choose the last seven days. Use a shorter date range to concentrate on recent conversations. Give the report a moment to update, then review the selected period. Expand a message to see its events, then decide whether a helpful follow-up would add something useful.

Now you know how to read the activity behind a message. For more about open accuracy and privacy, open the linked written guide. Thanks for watching!

正确读取打开的活动

  1. 找到被追踪的消息

    打开电子邮件跟踪并按主题或收件人进行搜索。选择包含发送的日期范围。

  2. 检查事件分类

    可能的人类证据与受隐私保护的图像获取、安全扫描、发送者/自身活动和未知请求是分开的。

  3. 检查供货范围

    具有多个收件人的普通电子邮件共享一个跟踪器。当您需要收件人级别归因时,请使用个性化的营销活动交付。

  4. 使用其他证据

    当图像被阻止时,可能的人为点击可能意味着访问。回复来自连接的邮箱,是单独的证据。

在您的工作空间中

它看起来像什么

该产品报告使用虚构的示例数据将参与度和信号质量分开。

  1. 报告过滤器

    选择包含您发送的消息的时间段。

  2. 信号混合

    将可能的人类活动与隐私和自动信号分开。

  3. 跟踪的消息

    打开消息行以检查其各个事件时间线。

该产品报告使用虚构的示例数据将参与度和信号质量分开。

该产品报告使用虚构的示例数据将参与度和信号质量分开。

  1. 报告过滤器

    选择包含您发送的消息的时间段。

  2. 信号混合

    将可能的人类活动与隐私和自动信号分开。

  3. 跟踪的消息

    打开消息行以检查其各个事件时间线。

打开电子邮件跟踪阅读完整的产品指南