常見問題
追蹤發送給多人的電子郵件
快速回答
普通的群組發送共享一個追蹤主體並具有群組屬性。要了解哪個合格接收者的令牌產生了事件,請使用單獨的個人化活動交付。
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查看實際效果
閱讀英文視訊文字記錄
Hi there! Welcome to Elite Mail Suite. Let's take a closer look at your email activity.
Waiting for an answer to a proposal? Your activity report helps you choose a thoughtful next step, with the message and its engagement in one place.
Let's start in Latest activity and search for Atlas. Search by a subject or contact you recognise, so you can find a conversation without digging through your inbox. Open Maya's message to see its individual report.
Take a look at the timeline: one likely-human open, and no clicks. Read the recipient, time, and event together. You can also download a certificate for this message. An open is a useful signal, rather than proof that someone has read every word; the certificate records the tracked activity.
Next, open Elena's privacy-protected event. Some mail services fetch images automatically to protect privacy. Notice how the privacy fetch stays separate from likely-human engagement. Keeping those events separate helps you avoid following up just because a background service loaded an image.
Now open Email tracking and choose the last seven days. Use a shorter date range to concentrate on recent conversations. Give the report a moment to update, then review the selected period. Expand a message to see its events, then decide whether a helpful follow-up would add something useful.
Now you know how to read the activity behind a message. For more about open accuracy and privacy, open the linked written guide. Thanks for watching!
正確讀取開啟的活動
找到被追蹤的訊息
開啟電子郵件追蹤並按主題或收件者進行搜尋。选择包含发送的日期范围。
檢查事件分類
可能的人類證據與受隱私保護的影像擷取、安全掃描、發送者/自身活動和未知請求是分開的。
檢查供貨範圍
具有多個收件者的普通電子郵件共用一個追蹤器。當您需要收件者層級歸因時,請使用個人化的行銷活動交付。
使用其他證據
當圖像被阻止時,可能的人為點擊可能意味著訪問。回復來自連接的郵箱,是單獨的證據。
在您的工作空間中
它看起來像什麼
該產品報告使用虛構的範例數據將參與度和訊號品質分開。
- 报告过滤器
選擇包含您發送的訊息的時間段。
- 訊號混合
將可能的人類活動與隱私和自動訊號分開。
- 追蹤的消息
開啟訊息行以檢查其各個事件時間軸。