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对话复兴和活动更新

快速回答

在新的合格參與之後,對話可以再次變得相關。使用工作流程和活動證據來決定是否要跟進,而不是對隱私預載做出反應。

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閱讀英文視訊文字記錄

Hi there! Welcome to Elite Mail Suite. Let's take a closer look at your email activity.

Waiting for an answer to a proposal? Your activity report helps you choose a thoughtful next step, with the message and its engagement in one place.

Let's start in Latest activity and search for Atlas. Search by a subject or contact you recognise, so you can find a conversation without digging through your inbox. Open Maya's message to see its individual report.

Take a look at the timeline: one likely-human open, and no clicks. Read the recipient, time, and event together. You can also download a certificate for this message. An open is a useful signal, rather than proof that someone has read every word; the certificate records the tracked activity.

Next, open Elena's privacy-protected event. Some mail services fetch images automatically to protect privacy. Notice how the privacy fetch stays separate from likely-human engagement. Keeping those events separate helps you avoid following up just because a background service loaded an image.

Now open Email tracking and choose the last seven days. Use a shorter date range to concentrate on recent conversations. Give the report a moment to update, then review the selected period. Expand a message to see its events, then decide whether a helpful follow-up would add something useful.

Now you know how to read the activity behind a message. For more about open accuracy and privacy, open the linked written guide. Thanks for watching!

管理後續行動

  1. 開放式工作流程

    查看優先收件匣和對話附加的後續條件。

  2. 選擇條件

    使用適當的規則來處理無回應、未開啟、多次開啟或重新參與。對話提醒與自動行銷活動發送不同。

  3. 審查證據

    在將對話視為熱門對話或恢復對話之前,請檢查最近的人類分類活動並偵測到的回應。

  4. 行動或沉默

    當您不需要立即提醒時,請從目標信箱進行跟進、延遲任務或將單一對話靜音 7 天。

在您的工作空間中

它看起來像什麼

具有虛構對話的實際後續工作空間。

  1. 工作流程工具

    選擇優先收件匣、提醒或參與工具。

  2. 做一個任務

    為對話設定有用的後續條件。

具有虛構對話的實際後續工作空間。

具有虛構對話的實際後續工作空間。

  1. 工作流程工具

    選擇優先收件匣、提醒或參與工具。

  2. 做一個任務

    為對話設定有用的後續條件。

開放式工作流程閱讀完整的產品指南