日常電子郵件工具
熱點對話和多次打開
快速回答
重複的可能的人類參與可以幫助確定對話的優先順序。檢查證據及接收範圍;自動請求和模糊的團體活動並不是一個人意圖的可靠信號。
喜歡觀看嗎?
查看實際效果
閱讀英文視訊文字記錄
Hi there! Welcome to Elite Mail Suite. Let's take a closer look at your email activity.
Waiting for an answer to a proposal? Your activity report helps you choose a thoughtful next step, with the message and its engagement in one place.
Let's start in Latest activity and search for Atlas. Search by a subject or contact you recognise, so you can find a conversation without digging through your inbox. Open Maya's message to see its individual report.
Take a look at the timeline: one likely-human open, and no clicks. Read the recipient, time, and event together. You can also download a certificate for this message. An open is a useful signal, rather than proof that someone has read every word; the certificate records the tracked activity.
Next, open Elena's privacy-protected event. Some mail services fetch images automatically to protect privacy. Notice how the privacy fetch stays separate from likely-human engagement. Keeping those events separate helps you avoid following up just because a background service loaded an image.
Now open Email tracking and choose the last seven days. Use a shorter date range to concentrate on recent conversations. Give the report a moment to update, then review the selected period. Expand a message to see its events, then decide whether a helpful follow-up would add something useful.
Now you know how to read the activity behind a message. For more about open accuracy and privacy, open the linked written guide. Thanks for watching!
管理後續行動
開放式工作流程
查看優先收件匣和對話附加的後續條件。
選擇條件
使用適當的規則來處理無回應、未開啟、多次開啟或重新參與。對話提醒與自動行銷活動發送不同。
審查證據
在將對話視為熱門對話或恢復對話之前,請檢查最近的人類分類活動並偵測到的回應。
行動或沉默
當您不需要立即提醒時,請從目標信箱進行跟進、延遲任務或將單一對話靜音 7 天。
在您的工作空間中
它看起來像什麼
具有虛構對話的實際後續工作空間。
- 工作流程工具
選擇優先收件匣、提醒或參與工具。
- 做一個任務
為對話設定有用的後續條件。