日常电子邮件工具

热点对话和多次打开

快速回答

重复的可能的人类参与可以帮助确定对话的优先顺序。检查证据及接收范围;自动请求和模棱两可的团体活动并不是一个人意图的可靠信号。

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阅读英文视频文字记录

Hi there! Welcome to Elite Mail Suite. Let's take a closer look at your email activity.

Waiting for an answer to a proposal? Your activity report helps you choose a thoughtful next step, with the message and its engagement in one place.

Let's start in Latest activity and search for Atlas. Search by a subject or contact you recognise, so you can find a conversation without digging through your inbox. Open Maya's message to see its individual report.

Take a look at the timeline: one likely-human open, and no clicks. Read the recipient, time, and event together. You can also download a certificate for this message. An open is a useful signal, rather than proof that someone has read every word; the certificate records the tracked activity.

Next, open Elena's privacy-protected event. Some mail services fetch images automatically to protect privacy. Notice how the privacy fetch stays separate from likely-human engagement. Keeping those events separate helps you avoid following up just because a background service loaded an image.

Now open Email tracking and choose the last seven days. Use a shorter date range to concentrate on recent conversations. Give the report a moment to update, then review the selected period. Expand a message to see its events, then decide whether a helpful follow-up would add something useful.

Now you know how to read the activity behind a message. For more about open accuracy and privacy, open the linked written guide. Thanks for watching!

管理后续行动

  1. 开放式工作流程

    查看优先收件箱和对话附加的后续条件。

  2. 选择条件

    使用适当的规则来处理无回复、未打开、多次打开或重新参与。对话提醒与自动营销活动发送不同。

  3. 审查证据

    在将对话视为热门对话或恢复对话之前,请检查最近的人类分类活动并检测到的回复。

  4. 行动或沉默

    当您不需要立即提醒时,从目标邮箱进行跟进、推迟任务或将单个对话静音 7 天。

在您的工作空间中

它看起来像什么

具有虚构对话的实际后续工作空间。

  1. 工作流程工具

    选择优先收件箱、提醒或参与工具。

  2. 做一个任务

    为对话设置有用的后续条件。

具有虚构对话的实际后续工作空间。

具有虚构对话的实际后续工作空间。

  1. 工作流程工具

    选择优先收件箱、提醒或参与工具。

  2. 做一个任务

    为对话设置有用的后续条件。

开放式工作流程阅读完整的产品指南