一般故障排除

修復發送被封鎖、退回或拒絕的問題

快速回答

首先找到受影響的交付和提供者錯誤。解決寄件者或收件者問題,然後僅重試符合資格的未發送工作,以便行銷活動不會產生重複。

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查看實際效果

閱讀英文視訊文字記錄

Hi there! Welcome to Elite Mail Suite. Let's prepare a personal campaign, without rushing the important checks.

Want to reach several contacts while still sounding like yourself? A campaign gives each person an individual message, with room for their name, company, and a considered follow-up.

Let's create a draft called Partner briefings. Start with a draft so you can review everything before anyone receives it. Check the sender and business details, then continue. Use a name that will be easy to find later, and check who the message will come from.

Add first-name and company fields, with fallback text. A fallback keeps the greeting readable when a contact has no first name. Write your message, add a three-day follow-up, then continue to recipients. Keep the message focused on one useful next step; the follow-up gives people time to respond.

Choose Maya and Jon, then continue. Choose the people this message is relevant to. Take a moment to check both recipients and the follow-up timing. Review the audience and timing together before moving on, especially when a follow-up is included.

Next, run preflight and read through the results. Preflight shows what still needs attention before a send. This draft needs sender setup before it can launch. Here, sender setup is incomplete, so keep the draft and finish that connection rather than trying to launch it.

Head back to Campaigns. Your draft is saved here. The saved draft means you can come back without losing your work. Finish the flagged checks before approving a live send. Once the flagged checks are resolved, review it again before approving the live campaign.

Your draft is saved, so you can finish those checks when you're ready. The linked campaign guide walks through each step. Thanks for joining me!

調查發送問題

  1. 讀取提供者結果

    打开活动或计划发送状态并记录提供商的错误和受影响的发送。跟踪参与与发送接受是分开的。

  2. 檢查寄件人

    驗證確切的 Gmail/Outlook 連線和任何寄件者別名。過期的提供者授權可以停止排隊的工作。

  3. 檢查收件人和配額

    檢查地址語法、抑制、硬退回、提供者限制和剩餘發送限額。

  4. 小心恢复

    修復原因並使用可用的重試/恢復路徑。在重新啟動之前檢查已完成的交付,這樣人們就不會收到重複的交付。

在您的工作空間中

它看起來像什麼

活動詳細資訊使各個收件人和發送狀態可見。

  1. 受者結果

    各個發送和回覆都有自己的總數。

  2. 序列進度

    閱讀完成情況以及活動的現況。

活動詳細資訊使各個收件人和發送狀態可見。

活動詳細資訊使各個收件人和發送狀態可見。

  1. 受者結果

    各個發送和回覆都有自己的總數。

  2. 序列進度

    閱讀完成情況以及活動的現況。

查看活動狀態閱讀完整的產品指南