Contact support
How to contact Elite support
Elite support2 min readThe quick answer
Use the Contact support form with your account email, provider/browser details, expected result, actual result, and safe evidence. Use Privacy requests for recipient data rights and Billing context for payment questions.
Get help with a useful report
Describe the workflow
Tell us the inbox/provider, browser and extension version, and the task you were trying to complete.
Explain what happened
Include expected behavior, actual behavior, a time with time zone, and clear reproduction steps.
Add safe evidence
Include a cropped screenshot or message subject/reference when needed. Remove unrelated recipients, private content, and credentials.
Use the support form
Open Contact support and send your account email and the report. For recipient privacy rights, use the dedicated Privacy request page.
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