3 ARTICLES · Troubleshooting
Email alerts
Step-by-step guides and clear answers for the details that matter.
- Stop receiving email alerts
Turn off the Email checkbox for each unwanted event rule in Notifications. Desktop, push, and email rules are independent, and previously queued notifications can still arrive.
2 min read - Email alerts continue after I disable them
Check every enabled event rule and the account named in the notification. Already queued alerts, multiple accounts, or a different channel can explain messages after a setting change.
2 min read - Email alerts stopped arriving
Confirm the expected event exists and qualifies for the selected rule, then check the Email channel, spam/filter handling, account, and connection. A privacy fetch does not qualify for a likely-open rule.
2 min read