Installation and first use

Use Elite with Outlook and other email clients

Elite support2 min read

The quick answer

Outlook on the web uses the browser extension. Outlook on Windows or Mac uses the optional Office add-in. Yahoo supports browser tracking; unsupported native email clients do not inherit extension tracking.

Choose an Outlook experience

  1. Outlook in your browser

    Use the Elite extension in a supported browser with Outlook on the web or Microsoft 365. Reload the inbox after installation.

  2. Outlook on Windows or Mac

    Use the optional Outlook add-in where it is available or deployed by your administrator. A browser extension cannot inject into the desktop application.

  3. Connect Microsoft for sending

    Connect the intended Microsoft mailbox from Mailboxes & sync for campaigns, scheduled sends, and synchronization.

  4. Check a test message

    Enable the relevant tracking control before sending and review the dashboard. An add-in workflow can require an explicit Track this message action.

IN YOUR WORKSPACE

What it looks like

Elite supports separate Google and Microsoft provider connections.

  1. Google connection

    Authorize the Gmail or Google Workspace mailbox you intend to use.

  2. Microsoft connection

    Use the separate Microsoft authorization for Outlook.

  3. Connected accounts

    Manage existing mailbox connections from this section.

Elite supports separate Google and Microsoft provider connections.

Elite supports separate Google and Microsoft provider connections.

  1. Google connection

    Authorize the Gmail or Google Workspace mailbox you intend to use.

  2. Microsoft connection

    Use the separate Microsoft authorization for Outlook.

  3. Connected accounts

    Manage existing mailbox connections from this section.

View Outlook setupRead the complete product guide

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