Campaigns, documents, and advanced features
Understand the e-signature audit trail
Elite support2 min readThe quick answer
The audit history records changes to a signing request and supports the completed document's evidence. Preserve the final PDF and history together under your organization's retention policy.
PREFER TO WATCH?
See it in action
Read the video transcript
Open Files and documents, select Tracked documents, and open the Atlas proposal.
Show the page thumbnails and select page two. Use the zoom controls to inspect the document.
Choose Create link to share and name the link. Disable downloads, add a watermark, then create it.
Copy the new viewer link to your clipboard.
Review Maya's existing session, pages viewed, and time on each page.
For signing, choose one person, upload the PDF, and enter the signer. Apply the starting layout, position the signature field, and add a note before sending.
Review signing evidence
Open the request record
Find the exact request in Signature requests and review each recipient's state and timestamps.
Inspect the audit history
Use the available request history to distinguish request creation, viewing, signing, reminder, cancellation, and other state changes.
Keep the final document and history
Retain the completed PDF and audit evidence under your organization's retention policy.
Match the workflow to the transaction
Consider identity, consent, intent, document type, jurisdiction, and required authentication. Use specialized verification when the transaction needs stronger assurance.
IN YOUR WORKSPACE
What it looks like
Signature request status provides a route to the underlying signing record.
- New signature request
Start with the document and signer details.
- Recent requests
Check status, progress, and available request actions.
