14 ARTICLES · Elite Mail Suite features
Everyday email tools
Step-by-step guides and clear answers for the details that matter.
- Create and share an email poll
Publish a question with at least two choices, then share its link or insert it into an email. Recipients vote on the focused web page; the dashboard shows the response totals.
2 min read - Create and reuse email templates
Save a message or snippet in Templates, then load it into a supported compose or campaign flow. Review personalization and recipient details before each send.
2 min read - Real-time desktop notifications
Desktop alerts depend on the event rule, installation, and browser/operating-system permissions. Verify that the underlying event exists before investigating notification delivery.
2 min read - Receive open notifications by email
Enable the Email channel for likely opens in Notifications. Privacy-protected fetches have their own rule and should not be treated as a person's open.
2 min read - Conversation revival and renewed activity
A conversation can become relevant again after fresh qualifying engagement. Use Workflows and the activity evidence to decide whether to follow up, rather than reacting to a privacy preload.
2 min read - Hot conversations and multiple opens
Repeated likely-human engagement can help prioritize a conversation. Inspect the evidence and recipient scope; automated requests and ambiguous group activity are not a reliable signal of one person's intent.
2 min read - Set a not-opened reminder
Use a not-opened condition to remind yourself to review a conversation. Missing tracking evidence does not prove that the person has not read the message.
2 min read - Review your daily email activity
Use Latest activity and the report range controls to review a day's sends and engagement. Notification rules and dashboard reports are separate; do not assume a daily digest is available unless the current settings offer it.
2 min read - Understand the email productivity report
My performance combines supported mailbox productivity and engagement metrics. Connected provider data, reporting scope, date range, and signal classification affect the numbers shown.
2 min read - Find messages with no observed open
Use Email tracking to find messages without qualifying open evidence. Your inbox's Unread filter describes your own mailbox state and is different from whether a recipient generated an observable open.
2 min read - Create and manage contact lists
Lists organize contacts for outreach. A list can contain people who are ineligible to send to, so review unsubscribe, suppression, permission, and bounce status before campaign enrollment.
2 min read - Understand active-email and repeat-open indicators
Activity indicators summarize recorded engagement. Inspect the timeline to distinguish multiple human-classified events from proxy caching, prefetching, or automated requests.
2 min read - Incoming tracked-email indicators and privacy tools
An incoming tracking indicator describes remote content detected in received mail, where that feature is enabled. It is separate from your outbound message's open status and should be checked alongside your privacy settings.
2 min read - Get started with Elite in Outlook
Choose the browser extension for Outlook on the web or the optional add-in for desktop Outlook. Connect Microsoft separately when you need provider-backed sending, synchronization, or reply analytics.
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