Privacy for Elite users
Who handles card information?
Elite support2 min readThe quick answer
Subscription checkout and billing use the hosted payment provider. Use the portal for card changes and receipts, and review the published policies for payment processing details rather than sending card information to support.
Manage your subscription
Check the account and plan
Open Settings → Subscription for the active plan/status. Use Pricing for current feature limits and offers.
Open Manage billing
Use the hosted billing portal for the payment methods, invoices/receipts, renewal, and plan actions it offers.
Read the proposed change
Review the effective date, amount, interval, and any proration shown before confirming a plan or seat change.
Check your entitlement
Return to the dashboard after a payment change. Allow processing time and verify you are signed in with the upgraded account.
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