Frequently asked questions
Delete tracking data for selected messages
Elite support2 min readThe quick answer
Use only the deletion/privacy actions available for your role and scope, or request support review for a precise deletion need. Stop tracking blocks future events and is not the same as erasing previously collected data.
Export or delete account data
Review the account and team
Confirm the exact signed-in account, team ownership, active subscriptions, and the data you intend to remove.
Export what you need
Use permitted exports before permanent deletion when you need to retain a record under your policy.
Open Privacy settings
Use the account data action and complete any reauthentication or subscription safeguard shown by the application.
Handle other copies separately
Disconnect provider/integration access and use third-party deletion controls where needed. Copies already exported elsewhere are outside Elite's deletion action.
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