62 ARTICLES
Frequently asked questions
Clear answers to the details that come up along the way.
Frequently asked questions62 articles
- Exclude a recipient from tracking
- Can upgrading reveal older tracking activity?
- Resubscribe after a subscription expires
- Does reconnecting Gmail erase my tracking history?
- Why a PDF viewer appears anonymous
- Why renewal asks for updated payment information
- Does a branded domain cover opens and PDF links?
- Change unsubscribed to subscribed
- Tracking messages sent to a Google Group
- Campaign messages appear in Trash
- What is a soft bounce?
- Email someone who opted out of tracking
- Move a subscription to another account
- Does resubscribing restore old detailed history?
- Manually mark a contact as unsubscribed
- Change the language of notifications
- Find the tracking record for an older email
- A campaign is blocked after too many bounces
- Clicks appear automatically just after sending
- Gmail reaches its sending limit during a campaign
- My own reply preview appears as an open
- Branded email signatures and unsubscribe links
- Does tracking work with Gmail confidential mode?
- Use Elite with delegated Gmail accounts
- Extension, Gmail add-on, and Outlook add-in: the differences
- Track document views rather than attachment downloads
- Track an email sent to several people
- Remove or edit a branded email signature
- Uninstall Elite from Chrome
- Turn off email tracking by default
- Can I track a plain-text email?
- Campaign sending limits and restrictions
- How accurate is email tracking?
- Disable Elite for one email account
- Can I track emails sent before installation?
- Elite appears more than once in Google connections
- Move notification emails into Gmail's Primary tab
- Tracking emails sent later
- Use Elite on another computer
- Can a forwarded email create tracking activity?
- Is Safari supported?
- Track email sent from an alias
- Change your reporting time zone
- Report an unwanted tracked email
- Can Elite tell whether an email went to spam?
- Update the extension
- One subscription and multiple email addresses
- Is there a limit to tracked sends?
- Google Advanced Protection and Elite
- Make an alias the main subscription address
- Tracking with Gmail Conversation View off
- Tracking with Gmail's reading pane
- Use Elite alongside Ghostery
- Use Elite alongside Privacy Badger
- The difference between an open and a click
- Encrypted email and Virtru compatibility
- Turn tracking off for one email
- Delete tracking data for selected messages
- Reinstall the desktop extension
- Use Elite in an incognito or private window
- Use Elite with an ad blocker
- Can I install Elite in Opera?
