Frequently asked questions
Make an alias the main subscription address
Elite support2 min readThe quick answer
Verifying a sender alias does not change the account or billing owner. Ask support for a verified account-identity review if your login/subscription identity needs to move.
Manage your subscription
Check the account and plan
Open Settings → Subscription for the active plan/status. Use Pricing for current feature limits and offers.
Open Manage billing
Use the hosted billing portal for the payment methods, invoices/receipts, renewal, and plan actions it offers.
Read the proposed change
Review the effective date, amount, interval, and any proration shown before confirming a plan or seat change.
Check your entitlement
Return to the dashboard after a payment change. Allow processing time and verify you are signed in with the upgraded account.
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