Everyday email tools
Create and manage contact lists
Elite support2 min readThe quick answer
Lists organize contacts for outreach. A list can contain people who are ineligible to send to, so review unsubscribe, suppression, permission, and bounce status before campaign enrollment.
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See it in action
Read the video transcript
Create a campaign named Partner briefings. Check the sender and business details, then continue.
Add first-name and company fields with fallback text. Write the message, add a three-day follow-up, and continue to recipients.
Select Maya and Jon, then continue. Review the two recipients and the follow-up timing together.
Run preflight and read each result. This example needs sender setup before it can be launched.
Return to Campaigns to find the saved draft. Complete the flagged checks before approving a live send.
Build and maintain a contact list
Open Contacts
Add contacts or use an import method offered by the workspace. Review email spelling and duplicate records.
Group your audience
Assign contacts to a list and use the available filters to find the intended people.
Review eligibility
Keep withdrawn, unsubscribed, suppressed, and hard-bounced contacts out of campaign enrollment.
Use the list in a campaign
Select From Lists in recipient import where available, then review the final recipient count before launch.
IN YOUR WORKSPACE
What it looks like
The real Contacts workspace uses fictional people for this example.
- Search and filters
Find contacts and review the audience before sending.
- Contact records
Open a contact to inspect its details and activity.
