Frequently asked questions

Disable Elite for one email account

Elite support2 min read

The quick answer

Review that account's authorized installation, provider connection, and tracking controls. Disconnecting one mailbox stops its future provider-backed work but does not delete retained history or change every installation automatically.

Remove provider or device access

  1. Disconnect in Elite

    Use Mailboxes & sync for the relevant Gmail/Outlook connection, or Connected devices for an extension installation.

  2. Review the provider's connections

    Open your Google or Microsoft account's third-party application access settings and find the exact Elite connection.

  3. Revoke the intended permission

    Read the account and application identity before removing access. Several client integrations can appear as separate grants.

  4. Check the effects

    Future sync and provider-backed work can stop. Existing tracking history follows retention policy; issued tracking/share links have separate lifecycle controls.

Review account settingsRead the complete product guide

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