Frequently asked questions
Google Advanced Protection and Elite
The quick answer
Advanced Protection and organization policy can restrict third-party access. Review the authorization result and the integration's required scopes; do not weaken account protections to force an unsupported connection.
Set up a managed workplace
Check organization policy
Ask your administrator whether browser extensions, Gmail add-ons, Outlook add-ins, or third-party OAuth applications need approval.
Choose the integration surface
A browser extension serves web inboxes. The Gmail add-on and Outlook add-in have separate installation and deployment paths on Downloads.
Review permissions
Allow only the scopes needed for the intended workflow. An organization can block authorization even when your personal account can install the extension.
Pilot with a few accounts
Verify compose controls, sending, classified activity, and team visibility before deploying broadly. Each user should authorize their own identity.
IN YOUR WORKSPACE
What it looks like
Choose an inbox connection after checking your administrator's policy.
- Google connection
Authorize the Gmail or Google Workspace mailbox you intend to use.
- Microsoft connection
Use the separate Microsoft authorization for Outlook.
- Connected accounts
Manage existing mailbox connections from this section.