Frequently asked questions
Use Elite with delegated Gmail accounts
The quick answer
Gmail delegation does not automatically authorize Elite to read or send as the delegated identity. Verify administrator policy, the exact connected provider account, and sender authorization before using provider-backed work.
Set up a managed workplace
Check organization policy
Ask your administrator whether browser extensions, Gmail add-ons, Outlook add-ins, or third-party OAuth applications need approval.
Choose the integration surface
A browser extension serves web inboxes. The Gmail add-on and Outlook add-in have separate installation and deployment paths on Downloads.
Review permissions
Allow only the scopes needed for the intended workflow. An organization can block authorization even when your personal account can install the extension.
Pilot with a few accounts
Verify compose controls, sending, classified activity, and team visibility before deploying broadly. Each user should authorize their own identity.
IN YOUR WORKSPACE
What it looks like
Choose an inbox connection after checking your administrator's policy.
- Google connection
Authorize the Gmail or Google Workspace mailbox you intend to use.
- Microsoft connection
Use the separate Microsoft authorization for Outlook.
- Connected accounts
Manage existing mailbox connections from this section.