Good conversations deserve a next step.

Keep proposals, client requests, and important conversations moving. Set up the follow-up, review what needs your attention, and see what’s complete.

Workflows are included in Pro and Team.

A proposal sent. A next step already planned.

Choose the conversation, write the follow-up, and set the waiting period. Elite checks the configured conditions and brings the next action back when it’s due.

Explore workflow examples
MCMaya ChenAtlas · Proposal and next stepsExample
Sent from your connected inbox

The proposal is on its way.

Maya has the updated scope and pricing, with a link to the proposal.

Atlas proposal and next steps

Hi Maya, here’s the updated proposal with the scope we discussed. Let me know if you have any questions.

Atlas proposal.pdf
Tracking on · Follow-up configured

Choose how much to automate.

Some conversations need a reminder. Others need a draft waiting for you or a follow-up you’ve already authorized. Choose the action that fits the relationship.

Follow-up reminders
MC
Maya Chen

Atlas proposal and next steps

No reply · Due today
2 min
JB
Jon Bell

Candidate shortlist review

Hot interest · 3 qualified opens
18 min
ER
Elena Rossi

Engagement letter

Follow up tomorrow
1 hr
Reminders enabledOpen inbox

Know what’s done and what still needs you.

Keep documents, signatures, and checklist steps with the client’s next actions. A page view is useful context. A reply, completed signature, or confirmed checklist item tells you something different.

Signature requests
Professional services agreementSent to 3 signers
MCMaya ChenSigned
JBJon BellSigned
ERElena RossiAwaiting signature
Audit trail includedEvery completed signature stays with the document.

Start with the work in front of you.

Follow-up

Proposal follow-up

Wait for the chosen number of business days, prepare the message, and stop on a detected reply or completed linked signature.

Checklist

Client onboarding

Collect the documents, details, and acknowledgements you need to start. Review completed items and follow up on what’s missing.

Checklist

Candidate coordination

Keep interview documents and agreed next steps together. Track explicit responses and hand the next step to the recruiter.

Review and launch

Campaign review

Check the audience and content before launch, then inspect delivery and replies. Sending follows the campaign’s review process.

Follow-up

Client check-in

Choose a relationship date and prepare a personal check-in with the context of your existing conversation.

Custom

Your own process

Start with a checklist or create a rule for a reminder, draft, or follow-up. Choose its conditions and timing.

A few things to know.

Does a reminder send an email?

No. A reminder brings the conversation back to your attention. Drafts and automatic follow-up sends are separate actions that you configure.

When does a follow-up stop?

Stop conditions depend on the workflow. Proposal follow-ups can stop when a reply, opt-out, decline, or completed linked signature is detected. Provider synchronization can delay detection.

Is every template fully automatic?

No. Templates can contain automatic actions, review steps, and checklists. You complete or confirm checklist items; Elite does not treat an email open as proof that the task is done.

Make room for the work ahead.

Workflows are included in Pro and Team.