Notifications and alerts

Open Settings → Notifications to choose a channel for each event type. Supported channels are desktop, email, and browser push, subject to browser permission and plan.

Available event rules

• likely email open;
• likely link click;
• privacy-protected fetch;
• PDF viewed;
• not opened after 24 hours;
• no reply after 72 hours;
• opened multiple times.

Each checkbox saves that event/channel rule. Privacy-protected alerts are separate so you can observe remote-content behavior without treating it as a human open.

Enable browser push

Choose Enable browser push and approve the browser permission prompt. Push depends on the browser, operating-system notification settings, a valid service worker subscription, and the account's active rules. Private modes and aggressive browser cleanup can remove subscriptions.

Reduce alert fatigue

Use immediate desktop/push for likely clicks or high-value document activity. Use email for delayed conditions such as no reply. Disable per-response poll notifications for high-volume polls. Mute an individual conversation for seven days from Workflows → Priority inbox when the global rule is still useful.

If alerts do not arrive

Confirm the event appears in Latest activity first. Then check the event/channel rule, browser site permission, operating-system focus settings, and whether the installation is still connected. Privacy/scanner events do not trigger a likely-open rule; enable their own rule if desired.